Field notes · 2026
News & Insights
Portfolio news, long reads, and the occasional opinion, from divergent and the companies we build.
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PortfolioConnect 12 Mar 2026
The small business SMS tax nobody talks about
Every business pays a different price for the same SMS. Volume tiers dressed up as cost recovery but really calibrated to leverage. Why Connect charges every customer the same wholesale rate, and why that changes more than the bill.
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The standing charge that's stalling the EV rollout
The UK EV rollout isn't stalling because of hardware, it's stalling because of software. Why the per-charger monthly fee prices small sites, workplaces and community locations out of the network, and what a fairer model looks like.
Beyond the hype: focused AI at divergent
Every product claims to be AI-powered. Ours isn't, except where it kills real friction. Here's how we use AI at divergent, and why we refuse to use it anywhere else.